Poor customer experiences result in organizations losing 6.7% of their revenue, or $3.1 trillion globally. Journey mapping often addresses these issues, but organizational silos and communication breakdowns hinder progress. JourneyTrack.io offers a Customer Journey Management SaaS platform that empowers enterprise teams to run workshops, create and optimize journeys, and connect journeys to each other for a shared vision across all teams—ultimately creating a more seamless customer experience.
